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Is your question regarding licenses?*

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No

Please take a look at this policy on Licenses to see if it helps: https://betternotificationsforwp.com/policies/license-renewal/
Otherwise, please feel free to send a message, below.

Product(s)*

Please select which product(s) your pre-sales question(s) relate to:

If you have a support question relating to the free Better Notifications for WP plugin, please use the Free Support Forum instead.

Alternatively, If you have a technical support question relating to an add-on, please file a Priority Support Ticket when logged into Your Account.

Is this regarding an automatic renewal?

Yes
No

License Key(s)*

Renewals are not eligible for refunds as per the Terms & Conditions, agreed to at the time of purchase.

Invoices can be generated by going to Your Account > Purchase History > View Invoice.
You can then click 'Update' to change your details, including adding a Tax/VAT number, and then generate an invoice.

Have you filed a priority support ticket about any technical issues you have encountered before proceed with this refund request?*

Yes
Not yet

What is your Priority Support request number?*

It should begin with a hash (#) and would have been on the email that you received after originally submitting your priority support message.

It might be worth filing a Priority Support ticket first to see if we can fix any issues you may be having. If you'd prefer to just have a refund, please continue to fill out the rest of this form.

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I understand that if I've requested support via this form instead of posting it on the Free Support Forum or opening a Priority Support Ticket, I may be asked to re-post it via one of the above links anyway.

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