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Submissions from this contact form are picked up Monday – Friday, 9am to 5pm GMT/BST, except for when I’m on annual leave / holiday / vacation / days off.

I aim to reply as quickly as I can.

Name*
First Last
Email*
Enter Email Confirm Email
Enquiry Type*
- Technical Support
- Refund Request
- Checkout, Billing or Account Issue
- Pre-sale Question
- PR / News
- GDPR
Product(s)*
Please select which product(s) your pre-sales question(s) relate to:
- Custom Fields Add-on
- Conditional Notifications Add-on
- Send to Any Email Add-on
- Global Override Add-on
- Reminders Add-on
- Profile Builder Add-on
License Key(s)*
If you have a support question relating to the free Better Notifications for WordPress plugin, please use the Free Support Forum instead.
Alternatively, If you have a technical support question relating to an add-on, please file a Priority Support Ticket when logged into Your Account.
Have you filed a priority support ticket about any technical issues you have encountered before proceed with this refund request?*
- Yes
- Not yet
- I don't have a technical issue
What is your Priority Support request number?*
It should begin with a hash (#) and would have been on the email that you received after originally submitting your priority support message.
Read Refund Policy?*
- I confirm that I have read the Refund Policy before proceeding with this request.
Please file a Priority Support ticket first to see if we can fix any issues you may be having. If the terms of the Refund Policy have then been met, a refund can be arranged.
Summary*
Message*
Confirmation*
- I understand that if I've requested support via this form instead of posting it on the Free Support Forum or opening a Priority Support Ticket, I may be asked to re-post it via one of the above links anyway.
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